We welcome you in our boutique accommodation and ask you to inform yourself on our general terms and conditions & privacy statement.

1. GENERAL

1.1 These general terms and conditions apply to all guests of Casa Busket Boutique Holiday Home.

1.2 When making a reservation request or booking you agree with the General terms and conditions as a guest of Casa Busket.

1.3 The minimum stay at Casa Busket is 4 nights, however during school holidays the property will only be rented out per week.

1.4 Check-in time is from 4 pm; check out before 10 am. Different times will be taken into consideration if possible. Late check out is possible when there is no check in that day for the villa. Early check in is possible when no guests stayed at the villa the night before arrival.

1.5 Please inform us upfront about your arrival time, and we will make sure that our team has prepared the house for your welcome to ensure you will feel at home immediately. 

1.6 Smoking is not allowed indoors and in the rooms. Outdoor smoking is allowed but please be aware that you need to respect the safety rules in the guest booklet to avoid fire. 

1.7 Pets are not allowed.

1.8 Casa Busket has facilities for babies and toddlers, but please inform us prior to arrival. A baby bed and baby chair can be provided free of charge, other items from the babykit can be provided at an additional cost.

1.9 It is not possible to add an extra bed to the rooms since the maximum number of guest is limited to 13. There are 13 beds available. 3 king size beds, 2 single beds and built-in bunk beds for up to 5 kids or teenagers. 

1.10 Guests can park their cars in front of the house, there is space for up to 3 cars. Parking is always at your own risk.

1.11 The owners of Casa Busket can, in case of violations of the general terms and conditions and/or the house rules or in cases of inappropriate behavior, deny or refuse guests access to the accommodation with immediate effect without further communication and giving reasons and without a refund of the accommodation expenses.

1.12 Casa Busket reserves the right to change the terms and conditions. You accept and acknowledge the terms and conditions as binding in force at the moment you use the website and facilities of Casa Busket.

2. RATES

2.1 The shown rates are adapted according to your chosen dates & the number of guests staying in the house. During the summer months you can only rent the whole property, outside of July & August, you can also choose to rent only the main house.  The details will be shared by the owner & will be detailed in the rental agreement.

2.2 The shown rates include the use of water, electricity, air conditioning, heating, and bath- and bed linen for normal usage. When we observe abuse, we are allowed to charge extra costs in line with average and current rates for electricity and water. Please be conscious to protect the environment and only use water and air conditioning with common sense.

2.3 The shown rates include VAT according to the then current VAT rate. If the VAT rate changes between the date of booking and the date of the supply of services, the tax legislation obliges us to apply the tax rate at the time of the supply of services or tax increase, even in the case when the previous results in an increase of the final price which was communicated to the guests at the time of the booking.

2.4 The shown rates do not include extra services. All services included in the price are clearly mentioned on the website.  We will add a mandatory end of stay cleaning to the rental amount to calculate to the total cost of your stay, this cost will be specified in the rental contract. The heated pool is only included in the rental price during July & August, outside of these months an extra fee will be charged.

2.5 There is no refund if you stay with less than 9 (if you rent only the main house) or 13  people (if you rent the entire property). You are not allowed to stay with more than 13 people in Casa Busket.

2.6 The rates shown do not include the cost of cancellation and travel insurance. We recommend taking cancellation and travelling insurance.

2.7 The rates shown are subject to change.

3. BOOKING AND CONFIRMATION

3.1 A reservation request or booking can be done by telephone, in writing, by e-mail or via our  online booking tool or other booking platforms.

3.2 No additional booking fees will be charged for booking a stay at Casa Busket, apart from the booking fees levied by online booking platforms in case bookings are placed through them.

3.3 After receiving the booking confirmation sent by Casa Busket, you are bound to pay the deposit of the rental + end of stay cleaning fee, unless a different payment policy is applied by one of the used booking platforms. The reservation is only valid if you have received a confirmation from us and the deposit or payment has been paid.

4. PAYMENT 

4.1 The deposit is 30% of the total outstanding amount to be paid within 7 days of booking. 

4.2 The outstanding amount (70%) is due to be paid 8 weeks prior to arrival alongside a deposit of 400 euro to safeguard Casa Busket for possible damages.

4.3 For bookings within 4 weeks before arrival, the total amount has to be paid immediately.

4.4 The down payment and outstanding amount must be paid to the bank account details provided. 

4.5 The costs for extras that are not included must be paid in advance via bank transfer.

4.6 The payment for reservations made by us for sightseeing, activities and other services during your stay have to be made upfront by bank transfer, unless stated otherwise.

5. CANCELLATION

5.1 Cancellations will only be accepted in writing or by email quoting your name and reservation dates, respecting the cancellation policy.  In case of late payment of the remaining amount of the rent, this automatically means that the rent is cancelled, whereby the Landlord can keep the advance payment as compensation.

5.2 If the booking agreement is cancelled, the following cancellation fees will be charged:

FROM 6 WEEKS TO 30 DAYS PRIOR TO ARRIVAL: 30% of the total amount will be due, this means the deposit done to confirm your booking will be kept by the owner.

FROM 29 DAYS TO 14 DAYS PRIOR TO ARRIVAL: 50% of your total amount will be charged if you cancel from the 29th day (included) prior to your scheduled arrival date until the day of arrival.

FROM 13 DAYS TO 0 DAYS PRIOR TO ARRIVAL: 100% of your total amount will be charged if you cancel from the 13th day (included) prior to your scheduled arrival date until the day of arrival.

5.3 Early departure or no-show will be charged with 100% of the total of the non-used or remaining nights booked.

5.4 Tourist tax & environmental taxes are included in the rental price.

5.3 We recommend purchasing cancellation and travel insurance.

6. FORCE MAJEURE

6.1 In case of force majeure, of either permanent or temporary nature, Casa Busket shall be entitled to dissolve the agreement in whole or in part or temporarily suspend without the guest being able to claim performance and/or compensation. Already paid deposits will be returned. Force majeure shall include, but not exclusively; Danger of war, war, rebellion, pandemics, strikes, boycott, disturbances in the energy circuit, in traffic or transport, measures by the Government, scarcity of raw materials, natural disasters, and moreover all circumstances, extraordinary weather conditions, death of one of owners or close family members, etc. under which a total or partial performance of the agreement of the accommodation cannot be demanded in reasonableness and fairness.

7. LIABILITY

7.1 Casa Busket cannot be held responsible for damage suffered by guest or third parties due to the stay in the accommodation; Guests shall indemnify Casa Busket against corresponding claims. Casa Busket is not responsible for disturbances in and around the accommodation, such as failures and outages of power and water facilities and installations, or untimely announced construction and/or road works in the vicinity of the accommodation. Casa Busket cannot be held responsible for any damage, loss or theft of personal belongings.

7.2 Casa Busket can only be held liable for damage that is due to the gross negligence of the owners.

7.3 The use of the swimming pool is at your own risk. Casa Busket may not be held liable for personal injury or damage to personal belongings caused by using these facilities. Children cannot use the pool unattended. Please respect at all times the pool rules. By confirming your booking, you agree to these rules. 

8. DAMAGE

8.1 Guests must behave properly and in accordance with the accommodation´s usage instructions given by the owners/holiday team upon arrival in the guest booklet. 

8.2 The main tenant is legally responsible if damage is inflicted on, or caused by, him or her and his or her fellow guests and to Casa Busket goods or persons.

8.3 A damage case needs directly to be reported by the guest to the owners and the Holiday team. Repair and or replacement costs need to be paid by the guest in due time. These can be deducted from the deposit by the owners.

8.4 In the case of loss of keys, all resulting costs will be charged to the guest.

8.5 A loss of amenities owned by Casa Busket, will be charged to the tenants. Costs can be charged to replace broken or lost amenities. This can also be done after a period of 30 days following the termination of the stay. 

The General Terms and Conditions was last amended on July 10th 2024.